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Visa and migration
[ Electronic Travel Authorities (ETA) ]
Important - changes to ETAs from April 2008
From 21 April 2008, the Australian Department of Immigration and Citizenship is implementing changes to the ETA system. The department will continue to process most ETA applications instantly; however in a small number of cases, some additional processing will be required. If your ETA cannot be issued immediately, please check back in 12 hours to confirm whether your application has been successful. Please apply for your ETA as early as possible to allow sufficient time for your application to be processed.
To find out if you are eligible to obtain an ETA, see: www.eta.immi.gov.au/ETAAus1En.html
To apply for an ETA, see: www.eta.immi.gov.au
What to do if your ETA is unsuccessful
About 90% of HKSAR passport holders will be able to obtain an ETA instantly. A small number will receive a "Refer to Embassy" message. If this happens to you, fax the following documents to our office (Fax No. +852 2585 4459):
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the bio-data page of your passport, |
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your Hong Kong ID card (if applicable), |
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the reference number given when you applied for your Internet ETA, and |
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your contact details (phone and e-mail address). |
In most cases our office will be able to issue you an ETA within TWO working days.
Clients are unable to obtain an ETA "over the counter" at the Visa Office of the Australian Consulate-General Hong Kong.
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If you hold a British National (Overseas) passport, you can obtain an ETA at most travel agents or airline offices in Hong Kong. British National (Overseas) passport holders are unable to obtain an ETA over the Internet. |
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Holders of Hong Kong Document of Identity (HK D of I) are not eligible for the ETA. |
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Holders of Taiwan passports are eligible for an ETA if they are resident in Taiwan and apply for the ETA in Taiwan. Taiwan passport holders are unable to obtain an ETA over the Internet. |
If you are not eligible for an ETA, you will need to lodge an application for a Tourist Visitor Visas or a Business Visitor Visas with the Consulate-General.
Applying Through Travel Agents or Airlines
Ask your travel agent or airline to organise an ETA when making your travel booking. Travel agents and airlines may levy a handling charge for processing ETA applications.