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Visa and migration
[ Electronic Travel Authorities (ETA) ]
What is an ETA?
An ETA is a visa-like authority to enter Australia. ETA applications may be made over the internet, or may be made on your behalf by your travel agent or airline at time of ticket purchase. Travel agents and airlines may levy a handling charge for arranging your ETA.
Who is eligible for an ETA?
Holders of HKSAR and Portuguese (Macau) passports are fully ETA eligible.
Holders of HK(BNO) passports are eligible only through Hong Kong travel agents and airlines, but not via internet.
Holders of HK Documents of Identity, Macau SAR passports and PRC passports are not currently ETA eligible.
Other passport holders should follow this link to check their ETA eligibility: www.eta.immi.gov.au/ETAAus1En.html
Please note: For changes from 27 October 2008 affecting EU and other European Passports which have previously been ETA eligible, please click the link below:
European passport holders (new arrangements from 27 October 2008)
If you are not ETA eligible
If you are not ETA eligible you will need to lodge an application for a Tourist Visitor Visa or a Business Visitor Visa with the Australian Consulate-General in Hong Kong.
To apply for an ETA over the Internet
see: www.eta.immi.gov.au
What you should do if your internet ETA application is not successful
Most ETA applications are finalised instantly, however, in a small number of cases, some additional processing checks are required. If your ETA cannot be issued immediately, you will receive a "check back in 12 hours" message. If after 12 hours your ETA has not been issued, you will receive a "refer to Embassy" message, in which case you should fax the following documents to this office (fax: +852 2585 4459):
- bio-data page of your passport
- Hong Kong ID card (if applicable)
- the reference number provided to you when you applied for your internet ETA
- your contact details (email address and telephone number)
In most cases our office will be able to issue your ETA within two working days.
For more information, see: www.eta.immi.gov.au