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Visas and migration
[ Contact Us ]
The Visa and Citizenship Office of the Australian Consulate-General Hong Kong is responsible for processing visa applications for clients residing in Hong Kong and Macau.
Clients residing in Macau may also lodge applications in Macau on the first Friday morning of every month (EXCEPT July 2011). See "Consular Visit to Macau" for address details.
Applicants living in the PRC must apply at the appropriate Australian Visa Office in the PRC, with the exception of Business Skills migration applications, which must be lodged in Hong Kong.
How to Make Enquiries
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Website: |
Department of Immigration and Citizenship (DIAC) |
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Email: |
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Tel: |
+852 2585 4139 |
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Fax: |
+852 2585 4459 |
Please note that we are unable to accept emails with total files size larger than 5mb. Under current arrangements, no notification will be generated for emails exceeding 5mb which are not successfully received. If you need to send large emails, please consider sending these as several, smaller documents, and another email informing the relevant area that the emails have been sent.
Information on visa and citizenship requirements and applications is available on our website. If you have a specific inquiry please contact us at immigration.hongkong@dfat.gov.au.
Our Telephone Inquiry Line is 2585 4139. Telephone inquiry hours are 9:00am to 11:00am and 1:30pm to 3:30pm, Monday to Friday. You can also leave a message at any time with your name, phone number and reasons for your enquiry and we will get back to you by the next business day.
The Visa and Citizenship Office is open to clients from 8:30am - 12.00pm, Monday to Friday. Clients are encouraged to arrive before 11:00am to ensure they can be assisted before the counters close at 12.00pm.
Applications can be lodged by post / courier at our address below or lodged in person or by your representative.
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Address: |
24th Floor, Harbour Centre, |
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Office Hours: |
8:30am to 12:00noon, Monday to Friday |